Network Technician
Summary
| Title: | Network Technician |
|---|---|
| ID: | 3668 |
| Location: | State College (PA) |
Description
Job Summary:
Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. This non-exempt position will work with direct and indirect supervision.
Essential Functions:
* Monitor status of servers and related network infrastructure (switches, routers, communications lines etc.)
* Manage network security in conjunction with the Systems Administrator
* Maintain various systems and services including, but not limited to, email systems, printers/copiers/multi-function devices, active directory/GPO/OU structure, SSL certificates, voice/data line trouble shooting & repair, phone system health/maintenance, file shares, etc.
* Document problems and resolutions/solutions in HelpDesk system.
* Provide training and documentation for users on various network services and applications.
* Exercise proper care and maintenance of company equipment.
* Perform additional assignments per supervisor's direction.
* Travel and/or drive personal or company vehicle to trainings, meetings, events, etc.
Knowledge of:
* Detailed working knowledge of Microsoft Operating systems and networking.
* Detailed knowledge of network infrastructure components and technology.
* Detailed knowledge of Network Switching Technology.
Ability to:
* Work under pressure.
* Manage multiple concurrent tasks.
* Work in a team environment.
* Adapt to rapidly changing environment.
* Learn and follow GOH company policies and procedures.
* Document new or improved processes providing lessons learned for future reference.
* Microsoft Certified Systems Engineer certification preferred.
Education and experience:
* Bachelor's degree in Information Systems or related field plus five years of experience in network administration preferred.
* In lieu of a bachelor's degree and five years' experience, an equivalent amount of education and experience may be considered.
Required Training:
* Site Specific Hazard Training
* Networking Training
* OS refresher as required by releases
* Application Training as required by releases and versions
* Managing Priorities Training
* Effective Communication Training
Physical Requirements:
* Constant (67-100%) Talk and hear in conversations with customers.
* Constant (67 - 100%) Talk on telephone and hear telephone conversations.
* Constant (67-100%) Able to see and read PC screens, read normal type size print.
*Constant (67-100%) Normal vision and hearing range.
* Constant (67-100%) Use fingers/hands to type and file.
* Constant (67-100%) Sit for sustained periods of time.
* Constant (67-100%) Use/operate basic office equipment such as phones, computer, file cabinets, copier, etc.
*Frequent (34-66%) Bending, stooping, stretching, and prolonged standing.
* Occasional (0-33%) Lift and/or transport items weighing less than 50 pounds from one location to another throughout shift.
* Occasional (0 - 33%) Work in field or plant environment with exposure to adverse or extreme weather conditions, exhaust fumes, noise, dust, extreme temperatures.
* Occasional (0-33%) Walk and work on uneven terrain.
* Occasional (0-33%) Sit in vehicle for sustained periods of time.
The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.
This is a safety-sensitive position.
Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. This non-exempt position will work with direct and indirect supervision.
Essential Functions:
* Monitor status of servers and related network infrastructure (switches, routers, communications lines etc.)
* Manage network security in conjunction with the Systems Administrator
* Maintain various systems and services including, but not limited to, email systems, printers/copiers/multi-function devices, active directory/GPO/OU structure, SSL certificates, voice/data line trouble shooting & repair, phone system health/maintenance, file shares, etc.
* Document problems and resolutions/solutions in HelpDesk system.
* Provide training and documentation for users on various network services and applications.
* Exercise proper care and maintenance of company equipment.
* Perform additional assignments per supervisor's direction.
* Travel and/or drive personal or company vehicle to trainings, meetings, events, etc.
Knowledge of:
* Detailed working knowledge of Microsoft Operating systems and networking.
* Detailed knowledge of network infrastructure components and technology.
* Detailed knowledge of Network Switching Technology.
Ability to:
* Work under pressure.
* Manage multiple concurrent tasks.
* Work in a team environment.
* Adapt to rapidly changing environment.
* Learn and follow GOH company policies and procedures.
* Document new or improved processes providing lessons learned for future reference.
* Microsoft Certified Systems Engineer certification preferred.
Education and experience:
* Bachelor's degree in Information Systems or related field plus five years of experience in network administration preferred.
* In lieu of a bachelor's degree and five years' experience, an equivalent amount of education and experience may be considered.
Required Training:
* Site Specific Hazard Training
* Networking Training
* OS refresher as required by releases
* Application Training as required by releases and versions
* Managing Priorities Training
* Effective Communication Training
Physical Requirements:
* Constant (67-100%) Talk and hear in conversations with customers.
* Constant (67 - 100%) Talk on telephone and hear telephone conversations.
* Constant (67-100%) Able to see and read PC screens, read normal type size print.
*Constant (67-100%) Normal vision and hearing range.
* Constant (67-100%) Use fingers/hands to type and file.
* Constant (67-100%) Sit for sustained periods of time.
* Constant (67-100%) Use/operate basic office equipment such as phones, computer, file cabinets, copier, etc.
*Frequent (34-66%) Bending, stooping, stretching, and prolonged standing.
* Occasional (0-33%) Lift and/or transport items weighing less than 50 pounds from one location to another throughout shift.
* Occasional (0 - 33%) Work in field or plant environment with exposure to adverse or extreme weather conditions, exhaust fumes, noise, dust, extreme temperatures.
* Occasional (0-33%) Walk and work on uneven terrain.
* Occasional (0-33%) Sit in vehicle for sustained periods of time.
The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.
This is a safety-sensitive position.
