CAREERS

Job Summary:
Responsible for the maintenance, configuration, and reliable operation of computer systems and servers. Install hardware and software, and participate in research and development to continuously improve and keep up with the IT business needs of the organization. Resolve problems and issues with computer and server systems to limit work disruptions within the company.  This salaried non-exempt position will work with direct and indirect supervision.

Essential Functions:
* Perform user administration and management, including creating, maintaining and removing network credentials/access.
* Perform systems/server maintenance.
* Troubleshoot/repair systems issues, install operating system updates, and patches.
* Monitor systems /server health and performance.
* Monitor data circuits/phone lines.
* Perform backup and data/disaster recovery.
* Document systems issues, problems, resolutions.
* Perform application compatibility testing.
* Receive calls pertaining to network problems; correct problems or direct them to the appropriate area for resolution.
* Exercise proper care and maintenance of company equipment.
* Perform additional assignments per supervisor's direction.
* Travel and/or driver personal or company vehicle to trainings, meetings, events, etc.

Knowledge of:  
* Detailed knowledge of VMWare (Simplivity environment preferred)
* Detailed working knowledge of Microsoft Operating systems and networking.
* Detailed knowledge of network infrastructure components and technology.
* Detailed knowledge of Switches / Router Technology 

Ability to:
* Work under pressure.
* Work in a team environment.
* Manage multiple tasks while maintaining preset priorities in accordance with IT policies.
* Adapt to rapidly changing environment.
* Learn and follow GOH company policies and procedures.

Qualifications:
* Microsoft Certified Systems Engineer certification.
* VMWare certification

Education and experience: 
* Bachelor's degree in Information Systems or related field preferred.
* In lieu of a bachelor's degree, an equivalent amount of education and experience may be considered.

Experience: 
* 5 years of experience with Microsoft Operating systems and networking.
* 5 years of experience with complicated network planning, routing, subnets, VPN and VLAN configurations and deployment.
* 5 years of experience with remote networking (WAN, cloud, wireless etc.).
* Experience with Linux operating systems preferred.

Required Training:
* Site Specific Hazard Training
* Networking Training
* OS refresher as required by releases
* Backend Application Training (OS, Active Directory, backup tools etc.) as required by releases and versions
* Managing Priorities Training
* Effective Communication Training

Physical Requirements:
* Constant (67-100%) - Talk and hear in conversations with customers.
* Constant (67-100%) - Talk on telephone and hear telephone conversations.
* Constant (67-100%) - Sit for sustained periods of time.
* Constant (67-100%) - See and read PC screens.
* Constant (67-100%) - Use fingers/hands to type, mouse, and file.
* Constant (67-100%) - Use basic office equipment such as phones, computers, file cabinets, copier, etc.
* Frequently (34-66%) - Bend, stoop, kneel, crawl underneath desks/counters/job trailers.
* Occasionally (0-33%) - Lift and/or transport items weighing less than 50 pounds from one location to another.
* Occasionally (0-33%) - Operate and sit in vehicle for sustained periods of time.
* Frequently (34-66%) - Walk and work on uneven terrain.
* Frequently (34-66%) - Work in a field environment with exposure to adverse weather conditions, noise, dust, extreme temperatures.
* Frequently (34-66%) - Wear personal protective equipment.
* Occasionally (0-33%) - Stand for long periods of time.



The specific statements shown in each section of this description are not intended to be all inclusive.  They represent typical elements and criteria considered necessary to perform the job successfully.

This is a safety-sensitive position.